Welcome to [Buy2Gud] (“Company”, “we”, “us”, or “our”). By accessing or using our website [yourdomain.com] (the “Site”) and services (collectively, the “Services”), you agree to comply with and be bound by these Terms & Conditions (“Terms”). Please read them carefully before using our platform.
If you do not agree with these Terms, you should not use our Services.
1. Nature of Services
- We are an online marketplace platform that connects buyers with independent vendors/wholesalers (“Vendors”).
- We do not own, sell, or manufacture the goods listed on the Site.
- All sales are between the Buyer and the Vendor. We act only as a facilitator / intermediary.
2. Eligibility
- You must be at least 18 years old or have legal capacity under applicable laws to use our Services.
- By using the Site, you represent that you are legally capable of entering into binding contracts.
3. User Accounts
- To make purchases, you may need to create an account.
- You are responsible for maintaining the confidentiality of your login details.
- You agree not to share your account credentials or impersonate another person.
4. Role of Vendors
- Vendors are solely responsible for the quality, safety, legality, and accuracy of the products they list.
- Any warranties, representations, or guarantees about products are provided by the Vendor, not by us.
- Vendors must comply with all applicable laws, including consumer protection, taxation, and e-commerce regulations.
5. Orders & Payments
- Buyers place orders through the platform, but the sale contract is directly between the Buyer and Vendor.
- Payments may be processed via third-party payment gateways. We do not store sensitive payment information.
- We may hold funds temporarily for transaction security, but final settlement is between Buyer and Vendor.
6. Returns, Refunds & Replacements
- As a platform, we do not directly handle returns or refunds.
- If you face issues, our support team will connect you with the Vendor responsible for your order.
- Refunds, returns, or replacements are subject to Vendor’s policies.
- For details, see our Refund & Return Policy.
7. Prohibited Activities
You agree not to:
- Use the Site for unlawful, fraudulent, or abusive purposes.
- Post false, misleading, or harmful information.
- Infringe the intellectual property rights of others.
- Attempt to hack, disrupt, or damage the Site or Services.
8. Intellectual Property
- All content on the Site (logos, text, graphics, software, etc.) is our property or licensed to us.
- You may not copy, distribute, or use our content without prior written consent.
9. Limitation of Liability
- We are not responsible for:
• Product defects, damages, or misrepresentation by Vendors.
• Delays, shipping errors, or Vendor non-performance.
• Losses arising from your reliance on Vendor information. - Our maximum liability to you for any claim shall not exceed the amount you paid for the relevant transaction.
10. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:
- Your misuse of the Site or Services.
- Your violation of these Terms.
- Disputes between you and a Vendor.
11. Third-Party Links
Our Site may contain links to third-party websites or services. We are not responsible for their content, policies, or practices.
12. Termination
- We reserve the right to suspend or terminate your account at any time for violation of these Terms.
- Upon termination, your right to use the Services will immediately end.
13. Governing Law & Jurisdiction
- These Terms are governed by the laws of [Insert Applicable Jurisdiction, e.g., India].
- Courts of [Insert City/State] shall have exclusive jurisdiction over disputes.
14. Changes to Terms
We may update these Terms from time to time. Updates will be posted on this page with the revised date. Continued use of the Site constitutes acceptance of the updated Terms.
15. Contact Us
For questions or complaints, contact us at:
Email: [support@buy2gud.com]
Phone: [+91-XXXXXXXXXX]
Address: [Your Company Address]